Privacy Policy
Privacy Policy
Last updated: 17 May 2025
Welcome to the website Regista.
Regista is an online store selling football shirts, retro shirts, clothing and related products. The website is operated by Octipus.
This Privacy Policy explains how we collect, store, use, process and protect personal information relating to users, visitors and customers of the website. Among other things, it covers browsing the website, making purchases, subscribing to the newsletter, receiving marketing communications, contacting customer service, using coupons, taking part in promotions, and the use of cookies, measurement technologies and advertising technologies.
By using the website, you confirm that you have read and understood this Privacy Policy. Any personal information you provide on the website is provided voluntarily and will be used as described in this Policy. If you do not agree with this Policy, you should not use the website or provide personal information.
This Policy has been prepared in accordance with the principles of Israeli law, including the Protection of Privacy Law, 5741 1981, the Privacy Protection Regulations concerning Information Security, 5777 2017, andthe Communications Law concerning Telecommunications and Broadcasting, 5742 1982including Section 30A concerning the sending of advertising messages. The Protection of Privacy Law is the primary legal framework in Israel for the protection of privacy and personal information, and the Information Security Regulations establish obligations relating to the protection and security of personal information held in databases.
This document does not constitute legal advice, and it is recommended that it be reviewed by a lawyer before final publication on the website.
1. Who We Are
The website Regista is operated by Octipus.
Contact details:
Website name: Regista
Operating company: Octipus
Email: myretrofootballshirts@gmail.com
Phone: +44 7429 105707
Address: 63 Marney Add, SW11 5EW, London, United Kingdom
2. Purpose of This Policy
The purpose of this Policy is to explain clearly and transparently what information is collected about you when you use the website, why we collect it, how we use it, who it may be shared with, how long we retain it, how we protect it, how we use cookies, and what rights you have in relation to your personal information.
We respect the privacy of website users and aim to collect and use personal information only to the extent necessary to operate the website, process orders, supply products, provide customer service, improve the user experience, manage marketing activity, secure the website, prevent fraud and comply with legal requirements.
3. Information We May Collect
When you use the website, we may collect different types of information depending on how you interact with it.
3.1 Information You Provide Directly
When you make a purchase, create an account, subscribe to the newsletter, join a customer club, take part in a promotion, complete a form, contact customer service or otherwise provide information to us, we may collect information such as:
Full name, email address, telephone number, delivery address, billing address, order details, selected shirt size, products purchased, products saved or viewed, customer service enquiry details, the content of messages sent to us, return or exchange requests, marketing preferences, coupon use and any other information you choose to provide.
3.2 Information Collected When You Make a Purchase
When you place an order on the website, we collect information needed to manage the order, including details of the products ordered, order value, delivery method, delivery address, payment status, order number, delivery status, return, exchange and cancellation details, and customer service records.
We generally do not store full payment card details. Payments are processed through secure external payment providers. We may receive only limited information from those providers, such as transaction approval, payment status, transaction ID, payment method type or the last four digits of a card.
3.3 Technical Information Collected Automatically
When you browse the website, we may collect technical and usage information such as your IP address, browser type, device type, operating system, browser language, general geographic area, pages viewed, products viewed, products added to your basket, time spent on the website, referral source, links clicked, purchase activity, abandoned baskets, cookie identifiers, device identifiers and other usage data.
3.4 Marketing and Behavioural Information
We may collect information about purchasing preferences, interests, purchase history, email opens, link clicks, coupon use, responses to campaigns, registration for benefits, basket abandonment and general interaction with the website.
We may use this information to improve the website, personalise the user experience, present relevant offers, measure marketing activity, analyse performance and display personalised advertising, subject to applicable law.
4. Purposes for Which We Use Information
We may use your personal information for the following purposes:
Operating the website and enabling purchases.
Processing orders, collecting payments, issuing invoices or receipts, coordinating deliveries and handling returns, exchanges and cancellations.
Providing customer service, answering questions and handling issues, enquiries, complaints and requests.
Managing your user account, where an account has been created on the website.
Sending operational messages relating to an order, including order confirmations, payment updates, delivery updates, return notices, exchange notices and service messages.
Sending marketing messages, newsletters, promotions, coupons, stock updates, product launches, benefits, recommendations and abandoned basket reminders, subject to any consent required by law.
Improving the website, user experience, purchasing process, product range, customer service and business operations.
Analysing browsing data, sales, campaigns, advertising return on investment, customer behaviour and business performance.
Creating marketing audiences, measuring purchases and running remarketing campaigns on platforms such as Google, Meta, TikTok, Pinterest or similar platforms.
Preventing fraud, misuse of the website, hacking attempts, unauthorised access, suspicious activity or breaches of the website terms.
Complying with legal, tax, accounting and regulatory requirements, requests from competent authorities and court orders.
Protecting the company’s rights, enforcing terms of use, managing disputes, handling claims and defending legal proceedings.
5. Legal Basis for Using Information
Depending on the circumstances, personal information is used on the basis of one or more of the following grounds:
Your consent, for example when you subscribe to marketing communications, consent to non essential cookies or submit information through a form on the website.
The need to perform a transaction or provide a service you requested, for example processing an order, collecting payment, delivering a product or handling a return.
Our legitimate business interests, including operating the website, improving our service, analysing performance, preventing fraud, maintaining website security and protecting our rights.
Compliance with legal obligations, including tax, accounting, record keeping, responses to authorities and compliance with applicable law.
The Protection of Privacy Law establishes principles concerning interference with privacy, use of personal information, access to information and correction of information where applicable.
6. Sharing Information with Third Parties
We do not sell your personal information to third parties.
However, we may share personal information with third parties where required to operate the website, process orders, handle payments, make deliveries, provide customer service, carry out marketing and analytics, maintain information security, provide technical maintenance or comply with legal requirements.
These third parties may include:
An ecommerce platform such as Shopify or a similar system.
Payment processing providers.
Delivery companies, couriers and collection points.
Email, SMS and WhatsApp messaging systems.
Customer service, customer management and order management systems.
Analytics, measurement and advertising tools.
Advertising platforms such as Google, Meta, TikTok, Pinterest or similar platforms.
Hosting, cloud, server, backup, maintenance and information security providers.
Accountants, lawyers, professional advisers, banks, competent authorities, courts or official bodies, where required.
Information will be shared with third parties only to the extent necessary for the relevant purpose and subject to reasonable measures to protect confidentiality and information security.
7. Transfer of Information Outside Israel
Some of the systems and providers we use may operate outside Israel, including in the United Kingdom, the European Union, the United States or other countries.
Accordingly, personal information may be stored or processed outside Israel. In such cases, we will take reasonable measures to ensure that the information receives an appropriate level of protection in accordance with applicable law.
8. Cookies and Similar Technologies
The website uses cookies, pixels, tags, measurement tools and similar technologies.
Cookies are small files stored in your browser or on your device when you visit the website. They allow the website to function properly, remember preferences, improve the user experience, analyse website use, measure performance, display personalised advertising and carry out remarketing.
Israel does not currently have a cookie regime identical to the European regime, but Israeli privacy law still requires transparency, user notification, fair use of information and consent where required, particularly when tracking technologies, personalised advertising or transfers of information to third parties are used.
8.1 Types of Cookies We May Use
Essential Cookies
These cookies are required to operate the website and perform basic functions such as saving a shopping basket, proceeding to checkout, signing in to an account, securing the website, preventing fraud and maintaining proper website operation.
Without essential cookies, parts of the website may not function properly.
Performance and Analytics Cookies
These cookies help us understand how visitors use the website, which pages they view, which products interest them, where website traffic comes from, how long visitors stay on the website and how the shopping experience can be improved.
Functional Cookies
These cookies are used to save preferences such as language, region, currency, recently viewed products, display preferences and other usage settings.
Marketing and Advertising Cookies
These cookies are used to display personalised advertising, measure campaigns, create audiences, carry out remarketing, measure purchases and improve advertising effectiveness.
These cookies may be set by third parties such as Google, Meta, TikTok, Pinterest or other advertising platforms.
8.2 Managing Cookies
You can control the use of cookies through your browser settings. You can delete existing cookies, block new cookies or receive a notification before cookies are stored.
Blocking certain cookies may affect website functionality, including the shopping basket, checkout process, account sign in, saved preferences and the user experience.
Where the website displays a cookie banner or preference management tool, you can use it to choose which types of cookies to allow, except for essential cookies required to operate the website.
9. Marketing Emails, SMS and WhatsApp
Subject to your consent, we may send you marketing messages by email, SMS, WhatsApp, push notifications or other communication methods.
These messages may include promotions, coupons, benefits, stock updates, product launches, recommendations, customer club updates, abandoned basket reminders and other commercial content.
The sending of advertising messages in Israel is regulated, among other provisions, by Section 30A of the Communications Law concerning Telecommunications and Broadcasting, also known as the Spam Law. This section addresses the sending of advertising messages by methods such as email, text messages and messaging systems and, in many cases, requires prior consent from the recipient. A breach of these provisions may give rise to a civil claim and compensation without proof of damage, in accordance with applicable law.
You can unsubscribe from the mailing list at any time by using the unsubscribe link in our messages, replying to a message where that option is available, or contacting us at:
myretrofootballshirts@gmail.com
Unsubscribing from marketing communications does not prevent us from sending service or operational messages relating to orders, payments, deliveries, returns, security or legal matters.
10. Abandoned Baskets
If you started the purchasing process, added products to your basket or provided contact details but did not complete your order, we may send you a reminder about your abandoned basket, subject to applicable law and any required consent.
These reminders may be sent by email, SMS, WhatsApp or other methods and may include a link to complete your purchase, information about products left in your basket, a commercial offer or a relevant product recommendation.
11. Customer Club, Benefits, Promotions and Giveaways
Where the website operates a customer club, points programme, coupons, promotions, benefits, giveaways, waiting lists or early registration, we may use your personal information to manage participation, verify eligibility, send benefits, accumulate points, redeem coupons, personalise offers and send updates.
Participation in these activities may be subject to separate terms published on the website.
12. Information Security
We take reasonable and commonly accepted measures to protect personal information against unauthorised access, misuse, loss, alteration, disclosure or destruction.
These measures may include encrypted communications, use of secure payment providers, access controls, permissions management, backups, monitoring of suspicious activity, server protections and the use of professional service providers.
The Privacy Protection Regulations concerning Information Security, 5777 2017, establish information security obligations applicable to database owners, database holders and database managers, according to the type of information and the required level of security.
However, no technology system can guarantee absolute protection. We therefore cannot guarantee that the website or the information stored through it will be completely protected against intrusion, malfunction, unauthorised access or security incidents.
In the event of a material information security incident, we will act in accordance with applicable law.
13. Data Retention
We will retain personal information for as long as necessary for the purposes for which it was collected, including order fulfilment, customer service, account management, business record keeping, compliance with tax and accounting requirements, dispute handling, legal protection, fraud prevention, website security and service improvement.
Certain information may be retained for longer periods where required by law or for record keeping, accounting, risk management, claims handling or legitimate business interests.
When information is no longer required, we will take steps to delete it, minimise it or retain it in a form that does not identify you, according to the circumstances and applicable law.
14. User Rights
Depending on applicable law, you may have rights in relation to your personal information, including:
The right to access personal information held about you.
The right to request correction of information that is inaccurate, incomplete, unclear or out of date.
The right to request removal from a database used for direct marketing.
The right to unsubscribe from marketing lists.
The right to contact us with any question or request concerning the use of your information.
The Protection of Privacy Law includes provisions concerning the right to access information and correct information held in databases where applicable.
To exercise these rights, you can contact us at:
myretrofootballshirts@gmail.com
We may request additional information to verify your identity before processing a request. Requests will be handled in accordance with applicable law.
15. Minors
The website is intended for use by adults. Use of the website or a purchase made by a minor must be made with the approval of a parent or guardian.
If we become aware that personal information has been collected from a minor contrary to law or without appropriate permission, we will take steps to delete the information or obtain appropriate permission, as applicable.
16. Links to External Websites
The website may contain links to external websites, payment services, delivery services, social networks, brand pages or other third party services.
We are not responsible for the privacy policies, terms of use, security standards, content or operation of those external websites and services.
We recommend reviewing the privacy policy of every external website or service you use.
17. Use of Social Networks
When you interact with us through social networks such as Instagram, Facebook, TikTok, WhatsApp or similar platforms, we may receive information in accordance with your privacy settings on that platform.
Your use of social networks is also subject to the privacy policies and terms of use of those platforms.
18. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to the website, services, technologies, business operations, legal requirements or company policy.
The updated version will be published on the website and will take effect from the date of publication unless stated otherwise.
We recommend reviewing this Policy from time to time.
19. Contact Us
For any question, request, comment or enquiry concerning privacy, you can contact us:
Website name: Regista
Operating company: Octipus
Email: myretrofootballshirts@gmail.com
Phone: +44 7429 105707
Address: 63 Marney Add, SW11 5EW, London, United Kingdom
